ITS@Wisconsin's Learner Support staff is available to assist current or prospective students interested in course and program information; registration dates and deadlines; and program policies and procedures. Our staff is committed to providing seamless learner support, providing prompt and accurate answers to your questions, and resolving any concerns with a focus on priority and satisfaction.

Our staff is supported by our one-stop-shop software support system designed specifically with the University of Wisconsin System institution learners at a distance needs in mind. Our features include:

• Educational Advising: A professionally staffed, contact center responds to learner questions regarding supported programs and services. In addition trained staff provide information designed to help learners plan for future careers and professions.
• Help Desk Support: The help desk provides expertise to resolve technical difficulties experienced by learners. It is available 24 hours a day, seven days a week.
• Registration Services: Faster and simple online registration makes it easy for learners to register for classes. An online catalog and scheduler function allow learners to select courses across multiple institutions and add them to a schedule of classes.
• Administrative Access: Secure, authorized online access for course administrators provides learner registration information, including enrollment, payment, course roster, etc.
• Virtual Bookstore: New/used books and study materials may be easily purchased online or by toll-free phone, fax or mail (credit card or mail-in payment).
• Learner Tracking: Comprehensive tracking of learner information, including learner inactions, registration data, and course progress, ensures a high degree of personal attention and awareness of individual learner needs, even at a distance.

  Want more information about Learner Support@Wisconsin?
  Please send us the following form, and an ITS@Wisconsin representative will get back to you soon.
  
  NOTE: All form fields are required.

  Name:
  Organization:
  Phone:
  Email:
  Tell us about your learner support needs: